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Can’t import Images from whatsapp

marka20591523
Community Beginner ,
May 28, 2018 May 28, 2018

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For a week I can’t import images that are send to me using WhatsApp. All other images are no problem... How can I solve this?

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correct answers 1 Correct answer

Rikk Flohr: Photography Adobe Employee
Adobe Employee , Jun 25, 2018 Jun 25, 2018

It should have been fixed in last week's release across the mobile and desktop platforms. Are you continuing to have issues? If so, which software and which version are you using?

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Hasan23729241c7qp
New Here ,
Mar 23, 2022 Mar 23, 2022

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Since 2018 they are telling we wroking on it to fixed the problem. And, now it's almost mid of 2022, still they are working on it. so funny

 

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Eko Wardoyo
Enthusiast ,
Mar 23, 2022 Mar 23, 2022

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In Response To Hasan23729241c7qp

I'm using latest update, no problem with .jpeg from whatsapp.

-Office : Adobe || Home : Resolve-

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Visensio
Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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Save them as jpeg and they will open :unlocked: 

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Visensio
Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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In Response To Visensio

Sorry, I meant opening with Adobe photoshop express and save it, then it will open. 

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