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Cant sync between Lightroom iOS and web cloud

New Here ,
Aug 04, 2020 Aug 04, 2020

Why won't Lightroom on iOS not sync to the Adobe Cloud? It says Trial Expired, but I have 1TB available  in my Adobe Enterprise plan... 

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LEGEND ,
Aug 04, 2020 Aug 04, 2020

Are you using a personal Adobe ID or corporate? Are you signed-in to the desktop or web app with the same ID used on iOS?

Can you connect from a web browser at the following link?

https://lightroom.adobe.com/

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New Here ,
Aug 05, 2020 Aug 05, 2020

I'm using a corporate ID with my work email as login. Yes I am signed in with same ID. No, the link shows a message "Trial Expired". But I can acces the folders, Lightroom app on iPhone just won't sync.

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Adobe Employee ,
Aug 10, 2020 Aug 10, 2020
LATEST

Hello, I will send you a direct message with more info shortly.

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