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7

Captions Disappeared after Syncing

Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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Issue: I use an Android OS 9 model phone and inputted a bunch of captions for photos in an album in Lightroom. Originally they synced to LR Classic just fine. Then I opened Lightroom on my computer and it had syncing issues. Once I got it to sync again all the captions on my photos disapearred. 

 

This was hours of work erased. 

1) Is there a way to recover the captions that were erased through the syncing process?

2) If this is not a bug how do I prevent this in the future? 

 

Lightroom Mobile: v9.0.1 on Android Note9 with OS 9

Lightroom Desktop Application: 7.0 x64

Lightroom Classic: 13.0.1

Windows 11

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Android , Windows

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