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CC will not load with VPN running

Dadshade
Explorer ,
Oct 26, 2017 Oct 26, 2017

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Having spent hours attempting to install LR CC, I finally contacted support who found that my VPN was blocking the install. After installing with the VPN disabled, he said it should work with the VPN running but it doesn't. I have to disable it before LR CC will run. Anyone know why and is there a way to resolve this issue?

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correct answers 1 Correct answer

Dadshade
Explorer , Feb 24, 2018 Feb 24, 2018

Hi. The Adobe LR tech was very helpful. You can see his suggestions I've

copied for you below. This worked for me. However, he sent me another

message a few days ago to say that the issue has been resolved in the

latest update of LR CC. If you haven't done the updates yet give it a try

first. If that doesn't work, then follow his advice below. Good luck!

"It turns out that this is not a bug in Lightroom CC. The issue is actually

with how IPVanish handles local IPv6 network traffic. That’s a mouthful,

...

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franka1935296
New Here ,
Nov 29, 2020 Nov 29, 2020

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When using ExpressVPN my CCLibraries get blocked. I´ve spent hours trying to find a solution, but my only fix is to use Adobe with ExpressVPN turned off. Not happy with that.

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Cédricd71903057
New Here ,
Apr 26, 2022 Apr 26, 2022

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In Response To franka1935296

@franka1935296

Change protocol to IKEv2, it solves the problem.

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