Connection error : error with registration PUT : could not resolve host : photos.adobe.io

[Dewa378684766jsn]

hey guys,

Out of no where i got this error and i cannot access lightroom. 

I have tried:

• restarting laptop
• go to different versions of lightroom
• uninstall and install
• using different internet connections
• update macOS

I am stumped and i cant find anything to fix this. 

Anyone experienced something like this?

thanks in advance y'all

• signed out and signed in to CC

[Efrain378823786867]

Hello @Dewa378684766jsn .   I'm having the same issue (identical error message).  Not sure how to address this but will keep looking.

[Efrain378823786867]

So this is definitely network related.   I turned off my ethernet and hopped on to a guest wifi and Lightroom launched w/o any issue.  As soon as i went back to my regular ethernet network I got the same error.  

I'm on a MAC Studio M2 w OS Sonoma 14.5

[Sameer K]

Hey, @Dewa378684766jsn. Welcome to the Lightroom Community. I'll help you figure this out.

As correctly pointed out by @Efrain378823786867. This error is related to how your internet network is configured.

Please try using a mobile hotspot, or a different internet network source & check if the issue exists.

This can also be related to how your specific internet is configured. Here is a similar thread: https://adobe.ly/3RCIeTY

Thanks!
Sameer K