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File format problem in presets in Lightroom Mobile (Android)

New Here ,
Jul 18, 2022 Jul 18, 2022

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I have downloaded a preset and want to use it, but my lightroom does not see the files in either .xmp or .irtemplate format. I have the free version of lightroom, the latest version, android.

 

 

 

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Adobe Employee ,
Jul 18, 2022 Jul 18, 2022

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Hi there,

 

Sorry to hear about the trouble with Lightroom presets. We're here to help.

Which version of Lightroom Mobile are you using? What type of presets have you downloaded? How are you trying to import them, and what happens when you import them to Lightroom? Do you see any error messages?

Does the preset you have downloaded in a ZIP file? If you've purchased a preset pack, it will be in a ZIP file. On some mobile devices, you cannot unzip files without an app.

 

Please check and confirm if you are using the steps mentioned in this article: https://helpx.adobe.com/lightroom-cc/using/import-presets-mobile.html

 

We're here to help, just need some more info.

 

Thanks

Ranjisha

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