I just found out that I have been dealing with this problem recently. My Lightroom desktop has been showing that I am syncing 2,226 photos since the start of the year 2020 yet I don't have any error messages in my Sync Activity (Preferences>Lightroom Sync).
Recently, I have discovered that I have this error message when I accessed Adobe Lightroom using the web/browser. I have attached the screenshot and it seems that I cannot delete or remove it. Any idea how to address this problem?
/t5/lightroom-ecosystem-cloud-based-discussions/how-to-remove-sync-issues-on-adobe-lightroom-web/m-p/13771190#M78527May 04, 2023
May 04, 2023
Copy link to clipboard
Copied
Adding this reply to help anyone like me, with the same issue. I copied the name of the file and searched for it in the Lightroom Web search bar. Then I was able to click the box in the upper right and select Delete. Problem solved! My LR cloud icon now shows "Synced and Backed Up".
/t5/lightroom-ecosystem-cloud-based-discussions/how-to-remove-sync-issues-on-adobe-lightroom-web/m-p/13771974#M78543May 04, 2023
May 04, 2023
Copy link to clipboard
Copied
LATEST
Can you find it on the device it was uploading from?
If you can, then try to make an edit and see if that prompts it to re-sync. If that doesn't work, maybe delete it, if you have a back up (I didn't know if it was just Lr Web that you were having trouble deleting it on) and reimport into Lightroom.
2
Replies
AdChoices
