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i already paid for lr presets subscription for 1 year but why is it asking me to get premium when

New Here ,
Jan 07, 2022 Jan 07, 2022

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I paid for 1 yr subscription last December 2021 and now when i try recommended presets its asking me to premium. it didn't do this before. what happened to my subscription?'

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iOS: iPhone

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Adobe Employee ,
Jan 07, 2022 Jan 07, 2022

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Hello @Jean Patrice22554667nu4l 

From what I can see, it seems your recent subscription is cancelled on our side.  Does the subscription still appear valid in your iTunes account subscription details?  I recommend you contact Adobe Support directly.  Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.

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