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I can't access the LR Mobile Premium features with my CC paid subscription

New Here ,
Jan 28, 2024 Jan 28, 2024

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I have a Creative Cloud account, but I've downloaded my Lightroom Mobile app (iPhone) using the link in the SMS, and when I open the app it tells me I have to pay another fee for the mobile premium features.

Are the premium features not included in my CC account?
Am I missing something here?

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iOS: iPhone

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Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Your account is institutional (Education). You will need to check with your organization's Adobe Administrator to see if they have enabled Mobile Access for your account. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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