I paid for the premium service but I didn't receive it. Is this a scam?

[de_1263]

I paid for the premium service but I didn't receive it. Is this a scam?

[Sameer K]

Hey, @de_1263. Welcome to the Lightroom Community. I've checked the account you're signed in to the community with, and you currently don't have an active subscription. 

I see you've selected iOS:iPhone. The respective App store manages subscriptions from the mobile app store. You can contact their support channels if you've been charged already. 

Head here to learn more: https://adobe.ly/4g3rP64

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

[Charlie.D]

Hello @de_1263 

I don't disagree with Sameer's advice, but you might first want to try Restore Purchase.  See: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html