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(iOS) Upload via FTP PROBLEM via Export As

Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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Hi Everybody,

 

Usually I´m covering events and produce near live content, every second counts more or less. After finishing the edit of a couple of photos on my iPhone 12 Pro, I export via "export as" - After the rendering process is done I get asked what to do. Save to my camera roll, whatsapp, airdrop or even external apps. (It shows on top, ie. 3 photos, 6,9mb)

 

I tried already 3 different FTP apps to uplaod the pictures straight on my webspace that people can share and work with the files. But I doenst matter how much photos I export, it only uploads a single one. 

 

So, I thought the problem is may the FTP app - But all FTP apps doing the same. So, its Lightroom? 

 

Some facts:

_ LR v. 6.2.1 BD60B6/34

_ iPhone 12 Pro, latest iOS

_ Leica RAW Files

_ Export JPG, 3500px, 80% quality

 

 

{Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator} 

 

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iOS: iPhone , iPadOS

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Community Beginner ,
Apr 18, 2021 Apr 18, 2021

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once again nobody? I thought some Adobe heads are around. 😞 

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Community Expert ,
Apr 18, 2021 Apr 18, 2021

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This is mainly a Users community, for technical issues it may be best to post on the following forum, which is monitored by the engineering team:
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_mobile

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Community Beginner ,
Apr 19, 2021 Apr 19, 2021

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THX

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New Here ,
Jan 13, 2023 Jan 13, 2023

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Same problem, it's work well on android but not with iPhone

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Community Beginner ,
Jan 13, 2023 Jan 13, 2023

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still nobody to help? 

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Adobe Employee ,
Jan 13, 2023 Jan 13, 2023

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It might help to list some examples of FTP apps you've tried that failed to work.  Is that possible?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Jan 16, 2023 Jan 16, 2023

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Sure - i tried it with:
_ FTP Client Pro 

_ FTP Client Lite

_ FTPManager - FTP, SFTP, client

_ FTP Client - FTP Server Files

_ FTP für unterwegs

_ Owlfiles - File Explorer

_ iTransfer - File Transfer Tool

_ iFTP Pro

 

Anything else that could work I haven't tried?

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

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Thank you for the information. Let me forward to the team. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

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I've talked to a team member and they are curious as to the what file extension you are exporting as?
We tested under FTPMananger and it is working for us.

We may need your Adobe ID to review failures on our end?
Can you also confirm your current Lightroom App version.?

 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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Thanks for the response - My iPhone 12 Pro says: LR Mobile v.8.1.0 BA494D/17

 

I export like this: JPEG, Size is custom and at the moment 2800px, 80% quality, original file name, sharpen for display with a minimum, sRGB.

 

Does this help? Any chance to send my Adobe ID privat? What channel works best for you?

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

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From Engineering: 

"This user is exceeding their storage, that could very well be the reason for the issue. If they select one of the files that fails to export in Loupe, and tap on the cloud icon. What is the status for Local & Cloud Backup?"

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Jan 20, 2023 Jan 20, 2023

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Hi Rikk,

 

cloud storage was full - I deleted everything, now its only 19% used. Also restarted my iPhone after deleting - Tried it again with FTP Client Pro and FTPManager - with 2 and 4 files - Doesnt matter - Its always just the first photo which got uploaded. I attached a video of the process - Any ideas?

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