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Lightromm library

New Here ,
Feb 18, 2021 Feb 18, 2021

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Hello. The phone broke down and had to be reset to factory settings. All the photographs that were in the library have disappeared. There was no sync with cloud creative. Is there a way to recover a photo?

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Android, How to, Import and share, Mobile, Problem or error, Sync

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Adobe Community Professional ,
Feb 19, 2021 Feb 19, 2021

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If you were using the free Lightroom version, which has no syncing capability (or using the subscription version with syncing permanently paused), the only way you can get the photos back is from a phone backup taken before the factory reset. If you don't have a backup then I don't think there's any other way of getting them back.

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