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Lightroom 2023 crashes on open

Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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I have  LR 2023 installed and it crashes right after it is open. Installed on this computer and working fine is Light Room classic and Photoshop 2023. I looked into the support forum and deleted some temp files and LRC catalogs with no luck. I have even uninstalled and reinstalled LR. Any idea?

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Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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Also Running windows 11 x64 ( its updated)  I ran the adobe cleaner. then reinstalled. still getting crashes  

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Community Expert ,
Apr 29, 2023 Apr 29, 2023

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<moved from enterprise&teams>

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Adobe Employee ,
Apr 29, 2023 Apr 29, 2023

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Hi kurt5ED4

 

Are you using LR classic or LR CC?

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Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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LR classic works the other Lightroom crashes 

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Adobe Employee ,
May 01, 2023 May 01, 2023

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You might be using SDL or previously had it installed on these machines, essentially LR CC is a service and does not work with SDL.

 

Remove "operatingconfig" folder from the following location:

 

Windows: C:\ProgramData\Adobe

 

Once done relaunch LR CC and it should work.

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