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I have been having consistent issues with exporting batches of photos from Lightroom to my smugmug hosted website. My workflow is to shoot a sporting event or client shoot and edit photos in lightroom/photoshop and then send them to my website on smugmug for client access or athlete purchase etc. Often there will be a couple thousand images, but whether there are that many or just say 80, always 10-30 percent don't transfer and have errors. I spoke with smugmug and they've said it is on lightroom side. So, decided to just export the batch to my hard drive, and then upload afterward to smugmug, assuming the connection with smugmug was somehow the issue. Still the same problem. It's very consistent. I check that app is up to date etc. I'm using windows 11 64 bit. I'm not too computer savy, but I have plenty of processing power and configured the computer purchase around heavy photoshop use so I wouldn't guess that was the issue? Even when I repeat the process with the error files, which takes a lifetime to write them all down and then search file names in lightroom, the problem often repeats itself. I'm not sure what to do.
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Please go to Help>System Info… and provide us the exact installed version number of your software.
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Lightroom version: 6.2 x64 [ 20230130-1137-462e97a ] (Jan 31 2023)
NGL Version: 1.31.0.19
WF Version: 5.2 a01f05f
VF Version: 1.0.133
HIL Version: 40405
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Here is a screenshot of the last sync I attempted. This has happened consistently with all versions of the software, it didn't just start with the latest version of lightroom. Almost 30% of the files did not sync, fairly consistent with the amount that did not export when I tried that route.
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Lightroom version: 6.2 x64 [ 20230130-1137-462e97a ] (Jan 31 2023)
NGL Version: 1.31.0.19
WF Version: 5.2 a01f05f
VF Version: 1.0.133
HIL Version: 40405
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Brandon <removed for privacy>
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Please install version 6.3.1 using the clean install method.
Clean Lightroom Install Procedure
Close Lightroom
Restart the computer
Use the Adobe Creative Cloud App to uninstall Lightroom
Restart the computer
Install Lightroom via the Creative Cloud App without launching any other programs.
Restart the computer
Launch Lightroom
Wait 5 minutes
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