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When accessing just the Cloud tab, I am regularly receiving a "An unknown error has occurred" message.
This occurs on both my 13" and 15" MacBook Airs - running the latest version of macOS Sonoma. The 13" has 8GB of RAM and the 15" has 16GB. Both 1TB SSD's.
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Hey, @Flawless_Wizard15B9. We'll need more info to help you figure this out. What exact versions of Lightroom & macOS are you working on? Are these computers connected to the same internet network?
Here are a few things to try & find the root cause of this issue:
1 - Try accessing Lightroom Web (https://lightroom.adobe.com) on both devices.
2 - Try using a mobile hotspot for internet access & check if that helps.
Let me know how it goes.
Thanks!
Sameer K
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Lightroom 7.1.2 and macOS Sonoma 14.2.1.
Both laptops are connected to the internet. There aren't any issues with LightroomWeb.