Lightroom (desktop) - "An unknown error has occurred"

[Flawless_Wizard15B9]

When accessing just the Cloud tab, I am regularly receiving a "An unknown error has occurred" message.

This occurs on both my 13" and 15" MacBook Airs - running the latest version of macOS Sonoma.  The 13" has 8GB of RAM and the 15" has 16GB.  Both 1TB SSD's.

[Sameer K]

Hey, @Flawless_Wizard15B9. We'll need more info to help you figure this out. What exact versions of Lightroom & macOS are you working on? Are these computers connected to the same internet network?

Here are a few things to try & find the root cause of this issue:

1 - Try accessing Lightroom Web (https://lightroom.adobe.com) on both devices.

2 - Try using a mobile hotspot for internet access & check if that helps.

Let me know how it goes.

Thanks!
Sameer K

[Flawless_Wizard15B9]

Lightroom 7.1.2 and macOS Sonoma 14.2.1.

Both laptops are connected to the internet.  There aren't any issues with LightroomWeb.