Lightroom Downloader "initializing download" for hours

[Antoni Rybaczyk]

I have 2.7TB of photos to download for backup.

I launched the Lightroom Downloader, it found 150k photos, 1k videos.

I began "download" and left it for the night. In the morning it was still @ "initializing download..." stage and nothing showed up on my drive. App suggests that something is being downloaded but I am not sure if it is correct. I've attached recording of the screen.

Can someone confirm if this is how it should look like and all I need is wait another week or so for it to finish?

Thanks.

[Rikk Flohr: Photography]

If it hasn't started by now, I would recommend canceling the downloader, restarting your computer and then beginning the download again. Let me know how your progress goes. I would give it overnight to run and show progress. 

[Antoni Rybaczyk]

That's exactly what I did and actually the attached screen recording is from the second attempt after the restart. I've left it for now and will leave it for the night. I'll reply again tomorrow. 

[Rikk Flohr: Photography]

Thank you. I will await tomorrow's report.

[Antoni Rybaczyk]

as an update - it continues the same as yesterday. Throughout the night and today.

[Rikk Flohr: Photography]

Thanks for reporting back. Let me consult with the web team.  Please stand by!

[Antoni Rybaczyk]

Hi, any feedback from the web team? After 4-5 days of "initializing download" I clicked pause to get some sleep and it shows "0 B of 2.7TB processed"....... which is a bit discouraging.

[Antoni Rybaczyk]

Any news?

[Rikk Flohr: Photography]

I've pinged the team again. 

What language are you using on your system? I am wondering if you, as a test, switch to English, if the downloader will function.

[Chaz O'Berry]

Hey there Antoni, I have the exact same problem as I'm trying to download 340 Go of photos. It keeps on initilizing all night all day without actually doing anything. As there no other way to transfer content to another adobe account, I really need this to work. Let me know if you have found a solution. 

Cheers!