Lightroom Face Detection

[EL-1152]

I'm having trouble getting the face detection to work on Lightroom, I've restarted Lightroom, disabled and enabled face detection, again still nothing, and I tried updating lightroom. I still can't edit faces seperately using the masking tool.

[Jim Wilde]

Are you saying that when you open the Masking tool on an image that contains people, the people tab in the Masking panel does not detect any people? Does this happen on all images containing people, or on one or two specific photos? Can you post a screenshot of an example photo, showing the image and the opened Masking panel with the People tab expanded?

[EL-1152]

Yes that's exactly what's happening on all photos with people in it. When in the masking tool the side bar where it says subject, sky , and background there's a list under where it has people and when I click on the drop done arrow by people it quickly scans then it's blank

[Jim Wilde]

Can you share an example image which Lightroom fails to detect any people. Use something like Dropbox or WeTransfer to upload the image then share the link here so that we can try to reproduce the same problem.

[EL-1152]

[Jim Wilde]

Thanks. I've taken a screenshot of that image, added it to my Lightroom and it detects those people correctly. So not sure why it's not working on your system. 

Can you tell me the file format of that image, and can you tell be the Lightroom version number that you are currently using?

[EL-1152]

The file format is Jpeg and the version number is lightroom 9.1

[Jim Wilde]

Does this issue happen on all images containing people? What about different file formats, can you try those?