Lightroom Mobile - not pulling up thumbnails

[vikrams616]

Hi - my Lightroom Mobile no longer pulls up thumbnail previews for my overall library as well as for different albums. I've tried clearing the cache and disabling full resolution loading. Any suggestions?

[feralCoton]

After 5 years this is still happening. Even with the 'latest version'.........

[Rikk Flohr: Photography]

You’ve posted to a very old thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same issue which you are currently experiencing. Rather that resurrect an old thread that is seemingly similar, you are better posting to a new thread with fresh, complete information including system information, a complete description of the problem and step-by-step instructions for reproduction. 

In the unlikely event the issue is the same, we will merge you back into the appropriate location. 

Thank you!

[scot.hacker]

I am experiencing this on iPad using version 10.1.1. It only affects some albums, not others. I've looked everywhere the UI for a "refresh thumbnails" option but there's nothing I can find to fix it. Frustrating.