Lightroom Mobile "An error occurred while authenticating"

Report · May 29, 2022

Tried to re-install Lightroom Mobile to my Samsung tablet but get the message "An error occurred while authenticating. Please try again later". Tried several times - same message. Try uninstalling and then reinstalling - same problem. Tried full factory reset of my tablet and then reinstalling Lightroom Mobile - same message. Lightroom Mobile appears to be working ok on my android mobile

Report · Jul 18, 2022

Try ending active sessions on all your devices and then restarting each session as follows:-

1. Sign-in to you Adobe account – go to adobe.com
2. View your account by selecting “View Account” – click icon top right corner
3. From menu select “Account Security” and then “Sign-in Security”
4. Scroll down to view Active Sessions – this shows all devices where you have active sessions running of Lightroom. I suggest ending all active sessions. You can then go to each of your devices to log back in to your adobe account (open Lightroom on your device and it should ask you to log back in to your adobe account)

It appears my sync and connection problems when trying to use Lightroom mobile on multiple devices (pc, android and tablet). I’ve just purchased a new ipad and now have restricted to using Lightroom mobile only on my ipad (with Lightroom Classic on desktop). Taking the above steps I managed to get Lightroom working ok on my ipad. So far working ok. Hope this helps

Dave

Sent from Mail<> for Windows

Report · Feb 08, 2024

Thanks bro this is worked....