Lightroom Presets Gone

[sa15A7]

After the latest iOS update to Lightroom mobile all my presets are gone. Also all old esita are gone.

Please help. I would love to get my old presets back.

It's very frustrating

[sofim55363155]

I have the same problem😩

[sa15A7]

So sad this. 

[Cortney5C7F]

I'm having this problem as well

[sa15A7]

Hopefully we can get some help

[Mai5DEA]

I'm having the same issue! Plus I lost all my photos. I tried to recreate my preset but it's not working. 

[sa15A7]

Exactly the same issue here.

All gone after todays update

[Mai5DEA]

Is adobe monitoring these forums? We need answers 

[jorgea35356974]

Same problem here! I'm extremely worried and devastated! Lost all photos & presets!

[sa15A7]

There is one preset I'm particular use every day and it's now gone.

😞

[Jaclyn5ECC]

Same problem here- all is gone and disappeared. I'm so sad and frustrated... no answers!!! 

[Colorful_Eagle5EEA]

Same! I thought i'm the only one who have this problem, all of my photos and presets are gone😭

[Ian Lyons]

See https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod... for details on this issue

[ting wei98A7]

same problem here in Taiwan!!!! All presets are gone after the update. Adobe please help to solve this!!!! 

[sa15A7]

I thought I was the only one with this issue. 

[ting wei98A7]

Will adobe be helping to fix this?? I think a lot of people are facing this problem and it's driving me crazy. 

[99jon]

Stand by. Don't uninstall the app. Adobe is looking for a fix.

https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

[sa15A7]

In other words I am dead. I did uninstall my app.

[MightyModesty]

I have the same problem as all of you and am really beyond frustrated and sad. Have so much to work, both for me and other people and now I can't since all my photos and custom presets are all gone! Really hope this serious problem will be resolved in our benefit...

[rivers2run]

Adobe now admits they are gone forwever, but Adobe is so sorry.  Thats all, terrific response from Adobe incredibly helpful.  https://www.theverge.com/2020/8/20/21377411/adobe-lightroom-ios-ipados-app-update-pictures-photos-pr...