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Lightroom subscription says expired but it’s not

New Here ,
Nov 19, 2020 Nov 19, 2020

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My Lightroom mobile app says that it's expired and I cannot use any of the premium features, however I have the subscription through Apple and it's renewed monthly.  Currently it's set to renew again on 12/1/2020.   Can someone help?

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Adobe Community Professional ,
Nov 19, 2020 Nov 19, 2020

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[Moderator moved from Using the Community (forums) to Lightroom Mobile.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Nov 19, 2020 Nov 19, 2020

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Hi Chelsea, I see your account has Lightroom subscription purchased through the Mac app store.  For help with this, please reach out to Adobe Support directly. Visit https://helpx.adobe.com/contact.html, sign in, and then click the chat button at the bottom right.

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