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Lightroom won't install

New Here ,
Nov 29, 2021 Nov 29, 2021

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ive been trying to update lightroom since the latest update was released and i keep getting error 116, this error says that an antivirus is stopping it from updating however i have no antivirus installed and have diabled the firewall and firevault. 

I uninstsalled the old version thinking maybe that was it and now im losing my mind!! 

Im desperate 

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Community Expert ,
Dec 01, 2021 Dec 01, 2021

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Have you tried signing out and then back in? Also hav eyou rebooted the computer since turning off the firewall and firevault?

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