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LR 1TB prepaid code did not work

New Here ,
Oct 07, 2023 Oct 07, 2023

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Hello everyone. 
my LR 1TB prepaid has expired. I bought a new key on Amazon and was able to redeem the code in the menu where the "expired" warning was (not creative.adobe.com/redeem)

The code was accepted but the prepaid subscription has not enabled yet. What was wrong? 
Looks like I wasted 120€ 

 

greetings 

Andreas 

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