• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Lr crash while using mask

New Here ,
Jun 18, 2023 Jun 18, 2023

Copy link to clipboard

Copied

As soon as I go to the mask section of lightroom, it immidiately stops responding. It will stop working before I even select a tool and start a new mask. It will stop responding to the point of crashing. I saw that someone had a similar problem that was fixed by updating the drivers. I've now made sure everything was up to date and it still isn't working. 

TOPICS
Windows

Views

179

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 19, 2023 Jun 19, 2023

Copy link to clipboard

Copied

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 01, 2023 Jul 01, 2023

Copy link to clipboard

Copied

LATEST

It wasn't a proper crash, it just would stop responding everytime, until I had to force close. I didn't see any crash dialog unfortunately. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines