LR Generative Fill Error

[ashleysteczphotography]

LR is giving me an error message when trying to use generative remove tool.

"We've encountered an issue and can't complete your request at this time. Please try again later."

I've tried freeing up space on harddrive but no help...

[jane-e]

@ashleysteczphotography 

I've moved your post from Photoshop to the Lightroom forum

Jane

[lanaluvsyou]

I've been having the same issue, it does not let me generate anything at all. The first few passes it was working but not generating what I wanted, then suddenly I can't generate anything at all. Im currently in Australia so wondering is it something to do with that?

[Anshul_Saini]

Hi @ashleysteczphotography @lanaluvsyou, thanks for reporting this!

I just checked on my end and wasn’t able to reproduce the error — everything seems to be working normally here. To help our product team investigate further, could you please:

• Share a screen recording showing the issue in action?

• Let us know if you’ve tried using a different internet connection.

• Confirm whether this happens with a specific file or at certain times of day?

Also, please share the system information from the Help menu > System Info by copying and pasting it into a text file, then upload it here.

This info will help us understand what might be going wrong and get the right folks involved. Thanks for your patience!

Best,

Anshul Saini