Masking tool looks for people, always

Report · Mar 10, 2023

I have Lightroom version 6.2. and the masking tool is always (well, most of the time) trying to find people from the photo. And when it doesn't find any, I can't use any other features. So, I can't use the masking tool.

Am I just stupid or have anyone had the same problem or some tips how to work through this?

Report · Mar 10, 2023

Moderator: please move this thread to the Lightroom ecosystem forum.

While waiting for the thread to be moved, can you tell us what happens when you try to use the other masking tools when no people have been detected? Perhaps you could also post a screenshot of the masking panel when in that situation?

Report · Mar 10, 2023

Moved to the Lightroom ecosystem forum.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4

Report · Mar 10, 2023

Welcome to the Lightroom Community @TiinaH08. I'll need more info to help you figure this out.

Please share the system info from Help > System Info > Copy & paste here. Does this happen with a specific range or kind of images?

Update & complete any pending Windows OS updates. If this does not help, please record your screen & workflow > upload the video to Creative Cloud files (https://assets.adobe.com/files) and share the link with us.

Thanks!
Sameer K

Report · Apr 22, 2023

Is there solution? Because I have same problem.