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I am trying to reinstall Adobe Lightroom (not Classic) on my Windows 10 PC. I had it working previously on this machine.
The install completed but when I open the app, it hangs for hours - see screenshot.
Does the situation resolve after relaunching and waiting for the system to update?
I tried that twice but no impact whatsoever.
The next step is to perform a preference reset:
This procedure works for both Lightroom Classic and Lightroom Desktop.
If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences.
1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.
if that does not resolve the issue then a clean reinstall is warranted:
Clean Lightroom Install Procedure
I tried both of your suggestions and neither work. I'm going to stop trying to use Adobe Lightroom now. It's not worth the effort.
Thank you again for your help in any case.