Noise Reduction with AI does not accept my photo Nikon RAW

[pascal_cuttoli1132]

Since I made the update of LR , Noise Reduction with AI does not accept my photo Nikon RAW.

I use it for long time ans now it is not working because does not accept or recognize my picture format. It is NEF and no problem except from tomorow update 8.2.

Do you have the same problem ?

[MattL906]

Had this same problem so I checked the Adobe Creative cloud for any new updates and saw a Camera Raw update that had not yet been downloaded. After installing that, AI Denoise worked again! 

[Lars M�rch]

I have the excact same problem . no change in camera settings, but Nikon NEF aren't "accepted" any more - I don't even get an error poppup

[pascal_cuttoli1132]

Thank you for your answer ! When did the problem steered for you ?

Envoyé de mon iPhone

[Lars M�rch]

About a week ago. 
used the chat support and they fixed it by renaming a system file under pretences - see my other post

[pascal_cuttoli1132]

@Lars M�rch Thanks for you answer . When did the problem start for you ?

[Lars M�rch]

Last week

--
Med venlig hilsen / Kind regards

Lars Mørch

[Lars M�rch]

Just chatted with Support an they shut down LR and then in Finder renamed [Username]/library/Preferences/com.adobe.LightroomClassicCC7.plist to com.adobe.LightroomClassicCC7.plist.old and restarted LR and now it works again

[pascal_cuttoli1132]

This is for LrC not for Lr ?

I use Lr... 

What can I do for Lr ?

[Lars M�rch]

I'd contact suppurt chat - they fixed it for me

[dmbraddy]

Empty the LR cache.

[Jacob_Jovelou9696]

I am having the same issue on my brand new Mac Studio with M4 Max SoC. Denoise does not work on any photo where it previously worked perfectly on my Macbook Pro M3 Pro.

I get the same error message directly after trying to perform the denoise (which is supposed to take 5 min and does not generate a preview of the denoise effect).

[Jacob_Jovelou9696]

And now all of a sudden it just started working by itself...

[Cascarilla.Barboza]

In my case, it warked after i delete the photo from Lr and uploaded it again. It is on a Windows. Ando it happened only whith 2 pics. I really do not anderstand, but it warked. 

[kim38646886oejh]

This is 4 months later finding this thread and I am having the same issues.  Has this been fixed any suggestions on how to fix?