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Not detecting people

New Here ,
Aug 22, 2024 Aug 22, 2024

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I have been using lightroom CC for years now, and I use "people" masking often. But for the last week or so, it just isn't detecting any people, even in photos that very obviously have people, such as headshots and portraits. 

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Adobe Employee ,
Aug 23, 2024 Aug 23, 2024

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Hey catm6817491, Welcome to the Lightroom Community. I'll need more details to help help you figure this out. 

 

What version of Lightroom and Windows are you using? Does this happen after a series of steps? Would you mind sharing the video recording of the issue? Please share the system info of Lightroom & Photoshop from Help > System info > Copy & paste into a text document > Upload as an attachment here or copy/paste here. 

 

Regards, 

Shivani 

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Community Expert ,
Aug 25, 2024 Aug 25, 2024

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Is this happening on a Mac, or Windows?

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