Problem lightromm export on Mac : Can't open exported files

[Victoria32632804jc48]

Hi, 

I have an Issue with lightroom. I just edited 600 photos and exported them. Now I can't read the edited/ exported files. I get a message from my mac saying : 

The file “P1066763.JPG” couldn’t be opened because you don’t have permission to view it.

To view or change permissions, select the item in the Finder and choose File > Get Info.

So I obviously tried what they say without sucess, I've given Lightroom access to my files and folder and even to my full disk. I've allow/ permit the access on "Local" in Lightroom as well, I tried and import 15times without sucess ... Can someone help me ? I need to send theses pictures but if I can't open them I'm scared no one will ... 

I'm getting crazy .. HELP ! 

 

[Shivani Somayajula]

Hey Victoria, 

Welcome to the Lightroom Community. 

I'll need more details to help you. What version of Lightroom and macOS are you using?

What type of files are you exporting? 

How much storage do you have on your device? 

Where are the images stored in an internal or external drive? 

Thanks,

Shivani 

[Victoria32632804jc48]

Hi  

tbaks for helping. I use MacOs Sonoma (last version), I'm exporting JPEG files. I have enough storage on my computer and the pictures are stored on my computer. 

i can still see the export but cannot open it. I tried to send myself an e-mail with one of them to see if i could open it from another device and turns out I can open the picture I sent myself on my phone. So I'm not sure what's wrong on my computer ....

[JohanElzenga · Accepted solution]

The error message says that the app that you are using to view the exported photo does not have permissions to open it. So it's not permissions for Lightroom, but permissions for that app. Maybe that app needs to have 'Files & Folders' permissions.

And if you do as the error message says and check the file permissions in the Finder, what do you see? Can you show a screenshot (permissions are at the bottom of the dialog you'll get)?

[Victoria32632804jc48]

OMG it worked ! I never thought it could be that as I just use Mac Preview and it never did this before ! I gave preview full disk access and now all good. 

But just for info in the file permissions were on read & write for me and read only for other users so i was very confused. 

Thank you so much for your help ! 

Victoria