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Problem with Programm Menu

Community Beginner ,
Dec 07, 2020 Dec 07, 2020

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Screenshot 2020-12-07 093228.png

 

Pls see the screenshot. This error comes every 5-10 minutes in lightroom cc . the creative cloud app says the cc version is the newest.

 

Restart doesn't work. I have got this problem on two different windows 10 machines.

Is there a known bug?

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Problem or error, Windows

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correct answers 1 Correct answer

Community Beginner , Dec 09, 2020 Dec 09, 2020
i found a solution. Very weird Problem: I found out that in the information was shown: there are 39.990 Pictures in 7456 albums. (!!!!)Well, i did not made 7456 albums! In the sidbar there where shown only about 40 albums.So I logged online in lightroom.adobe.com and there i found a lot of albums called: m100_01m100_02m100_03 .. and so on.M100 is one of my Canon Cameras. The albums were under "Migrated from..." Area.After that I deleted the albums. And know everything is working fine.

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Community Beginner ,
Dec 08, 2020 Dec 08, 2020

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screenshot2.png

 

this problem still exists after the update (today to 4.1).

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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i found a solution. Very weird Problem:

 

I found out that in the information was shown: there are 39.990 Pictures in 7456 albums. (!!!!)

Well, i did not made 7456 albums! In the sidbar there where shown only about 40 albums.

So I logged online in lightroom.adobe.com and there i found a lot of albums called:

 

m100_01

m100_02

m100_03 .. and so on.

M100 is one of my Canon Cameras. The albums were under "Migrated from..." Area.

After that I deleted the albums. And know everything is working fine.

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LEGEND ,
Dec 09, 2020 Dec 09, 2020

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In Lightroom, click on Help, what do the first 5 lines state?

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Community Beginner ,
Dec 09, 2020 Dec 09, 2020

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thx!

 

as mentioned above, the problem is solved by deleting 7450 albums in the "Migration from" section...

 

if you mean the systeminformation at help section:

lightroom-Version: 4.1 x64 [ 20201120-1311-17d302b ] (Nov 23 2020)
NGL-Version: 1.22.1.3
WF-Version: 3.1 2fd01ab
Betriebssystem: Windows 10
Betriebssystemversion: Windows 10 Pro (2009)
Anwendungsarchitektur: x64
Systemarchitektur: x64
Computermodell: Micro-Star International Co., Ltd. MS-7A38 / AMD Ryzen 5 2600 Six-Core Processor
Anzahl logischer Prozessoren: 12
Prozessorgeschwindigkeit: 3,4 GHz
Integrierter Speicher: 32719,1 MB
Für Lightroom verfügbarer phys. Speicher: 32719,1 MB
Von Lightroom verwendeter phys. Speicher: 305,9 MB (0,9%)
Von Lightroom verwendeter virtueller Speicher: 278,5 MB
Cache-Speichergröße: 0,0 MB
Interne Camera Raw-Version: 13.1 [ 658 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 7
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 0MB / 16359MB (0%)
Physischer Speicher in Camera Raw: 0MB / 32719MB (0%)
DPI-Einstellung des Systems: 96 DPI
Desktop-Komposition aktiviert: Ja
Monitore/Anzeigegeräte: 1) 1920x1080
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor: DirectX: Radeon RX 580 Series (27.20.14501.24001) - 8 GB
Grafikprozessordaten: geladen: Ja, unterstützt: Ja, Computing: Ja, Init.: I4_GPU3, Hardware: success, Software: success, WL: Ja, BL: Nein
Medienfähigkeit des Betriebssystems: true

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