Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Problem with synch

New Here ,
Nov 25, 2021 Nov 25, 2021

Hello, 

I have problem with synchronization of my Lightroom library through my devices. I work on iMac and iPad. And my work doesn’t synchronize. It happened after last update, I even tried to delete app on my iPad and reinstall it but nothing happened.

I checked my settings and everything seems to be okay. 

Do you have any suggestions? 

Thank you

Thank you!
Iryna
www.irynabidasova.com
TOPICS
iPadOS , macOS
414
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 25, 2021 Nov 25, 2021

Hi,

in case of sync errors, never delete the app.
That might make you lose the edits you were trying to sync.

please send us a diagnostic log:

  1. tap on settings icon
  2. tap on Help & support
  3. long press on Access our support forum
  4. send us a mail


Thanks,
Ignacio

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2021 Dec 03, 2021

Still not working. I imported 300 pic to iMac LR library and didnt synch to iPad / iPhone at all 😕 

all these problems appeared after last update in octover! 
where is the problem? I checked settings and nothing found!

Thank you!
Iryna
www.irynabidasova.com
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 03, 2021 Dec 03, 2021

Do you see the photo synced to LrWeb? https://lightroom.adobe.com/

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2021 Dec 03, 2021

No 😞

Thank you!
Iryna
www.irynabidasova.com
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2021 Dec 03, 2021
LATEST

I can see the the same library as on iPad

Thank you!
Iryna
www.irynabidasova.com
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines