My previous device is completely bust and i am unable to access any information from it.
I have alsonlost 700+ projects on Lightroom. My folder is empty, and I am now not so sure as to which account I used to sign up for Lightroom as I have tried the ones I tiought but all show empty folder.
Thanks for reaching out. We're sorry for the trouble with Lightroom. I'd like to help you with this.
Could you please specify the version of Lightroom you are currently working on? Is it Adobe Lightroom (Desktop), Lightroom Mobile (iOS/Android), or Lightroom Classic (macOS/Windows)? Could you please share the device & the operating system you are working on?
On Lightroom Mobile, all the images & presets are stored in the cloud under your Adobe email account if you have an active subscription.- I have checked your profile & we could not find any active subscription. Could you please share any other email accounts you might have used with me via DM so I can look into it?