"Hide Partially Compatible Presets" off, but my presets still wont sync

[JORIM D. わたし]

As said above, I have the setting off on laptop, but my presets still wont sync to mobile. I am using the Lightroom that is not classic on laptop, with Lighroom CC on my phone, running IOS 10. I have tried creating a preset using an image, but the option does not show up. Only the copy/paste settings option shows up. On the mobile app it says, "Synced and Backed Up."

[JohanElzenga]

Are you really running iOS 10? That is a very old system! iOS is currently at version 14.5.1. If you are running such an old OS, then you may be running a very old version of Lightroom as well, and that may be the reason that presets won't show: this may be a version that didn't support presets yet. What version of Lightroom on the phone do you have?

[JORIM D. わたし]

Lightroom ver. 3.2.1, year 2018.

[JohanElzenga]

That is indeed very old, and I am pretty sure that is the reason. The current version of Lightroom Mobile is 6.2...

[Jim Wilde]

Yes, Johan is correct. Preset syncing was added in version 3.3. You may be able to update to that version.

[JORIM D. わたし]

Ok, thanks Jim and Johan