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"Hide Partially Compatible Presets" off, but my presets still wont sync

New Here ,
May 22, 2021 May 22, 2021

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As said above, I have the setting off on laptop, but my presets still wont sync to mobile. I am using the Lightroom that is not classic on laptop, with Lighroom CC on my phone, running IOS 10. I have tried creating a preset using an image, but the option does not show up. Only the copy/paste settings option shows up. On the mobile app it says, "Synced and Backed Up."

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Bug, Presets or profiles, Problem or error, Sync

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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Are you really running iOS 10? That is a very old system! iOS is currently at version 14.5.1. If you are running such an old OS, then you may be running a very old version of Lightroom as well, and that may be the reason that presets won't show: this may be a version that didn't support presets yet. What version of Lightroom on the phone do you have?

 

-- Johan W. Elzenga

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New Here ,
May 22, 2021 May 22, 2021

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Lightroom ver. 3.2.1, year 2018.

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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That is indeed very old, and I am pretty sure that is the reason. The current version of Lightroom Mobile is 6.2...

 

-- Johan W. Elzenga

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Yes, Johan is correct. Preset syncing was added in version 3.3. You may be able to update to that version.

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New Here ,
May 23, 2021 May 23, 2021

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Ok, thanks Jim and Johan

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