• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
11

Supposedly downloaded album does not open properly

New Here ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

Hello community,

 

I have an album with DNG images that has the little green arrow, so it should be available offline. It is also no longer synchronising etc. Nevertheless, I can only open a fraction of the photos, i.e. edit them. The rest can only be seen as a pixelated preview and receive the error message: "Photo not available. *MG12345* is missing or was damaged or changed after import. Delete the file and import it again". The funny thing is, I didn't do anything and only a few days ago all the images were available (online / offline?) so I had already done a lot of editing.

 

It's also interesting that composite HDRs and panoramas can be opened and further edited as if they were automatically saved on the hard drive. In addition, only a fraction of the images are uploaded to lightroom.adobe.com. These can then also be opened in the desktop version.

 

Question: How can I restart the synchronisation of the album without losing my edits?

I am working with the latest Lightroom (Cloud) version and a MacBook Air M1 2020

TOPICS
macOS

Views

81

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 06, 2024 Jan 06, 2024

Copy link to clipboard

Copied

LATEST

I may specify a little bit:

 

The images concerned are having the status (see image attached):

Local: Original-DNG

Cloud: Pending

 

And it concernces actually random images all over my library...

 

Apart from the synchronization issue, I find it confusing that it states the image is locally available but not possible to open / develop.

 

Is there any other synchronization solution than to delete and import the image again? In this case, I would lose weeks of work...

 

Thank you for any help!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines