The horizontal movement of watermarks doesn’t work

[Cindy-1305]

The horizontal movement of watermarks is no longer possible since the last update!

[Charlie.D]

Hello @Cindy-1305 

I am not sure I understand the problem you're seeing.  I can't reproduce any problem on the latest app version release, v10.3.1

• Pleasse check that you are updated to the latest release v10.3.1
• could you share a screen recording showing the problem? How to: https://support.apple.com/en-us/102653 
• note: before you do the screen recording, it would be great if you could go into Lightroom's App Settings, and at the very bottom of the Input screen please enable "Show Touches" so we can see how you are interacting with the app. 

[Cindy-1305]

 

The horizontal watermarks you can't move (it's grey) instead the vertical watermarks are working. Here is the screenshot where you can see the problem 

[Charlie.D]

Hello again @Cindy-1305 

As Noel said, we still haven't been able to reproduce this.  I am able to insert a rather large PNG graphic as a watermark on my image and it works fine.

Does the Horizontal position slider work if you switch to Text, or use an different image as a Graphic to insert?  Maybe you can try saving your graphic in a different file format like JPG, or still as a PNG with slightly different encoding values?  If it proves to be the specific PNG file that is the problem, would you mind sharing the file with me?  You can click on my user name to send me a private message.

[Cindy-1305]

 as you can see "jpg Grafik" doesn't work 

[Cindy-1305]

 and as a text it doesn't work 🥴

aome works ago it works and I never changed something's with my watermarks

[selondon]

@Cindy-1305 

Try tapping different nodes to try to free the sliders.

[Cindy-1305]

For each point/ nodes it works but I can't move the horizontal watermark node. 4 weeks ago it works 

[Noel Orridge]

Hi @Cindy-1305 ! Thank you for reaching out and providing more information about the issue. Unfortunately, this issue is not replicable on our end. As Charlie.D has asked could you please send us a screen recording of the issue and it's results? 

Thanks a bunch! 

[Cindy-1305]

 I sent the screenshot already in the morning but here again you can see that the nodes button (red marked) is not available to move, all others I can move and are white and even few weeks ago it was working  

[Charlie.D]

Hi @Cindy-1305 

Thanks for your additional notes.  Just fyi, when I asked for a screen recording, I was hoping to see screen video, not just a screen image.

Can you confirm:
1. which LR app version you are running -- is it 10.3.1?

2. what device model are you using?

3. what iOS version is your device running?

[Cindy-1305]

1. 10.3.1

2. iPhone 14 pro

3. iOS 18.5

[selondon]

@Cindy-1305 

Sorry, when I said have you tried tapping the nodes, I meant the dots on the image. Tapping these frees sliders when mine are locked.

 

[Cindy-1305]

Ahhh, yes, it works with the dots in the picture, but why wasn't the vertical slider locked, but only the horizontal one? Thanks for your help, I would never have figured that out on my own. 🙈

[selondon]

@Cindy-1305 

it's something to do with the offsets I guess.

I suspect most don't understand how it works, including me.