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Update issues

New Here ,
Jan 13, 2024 Jan 13, 2024

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The Creative Cloud app on my Mac tells me that my version of Lightroom is up to date.  However, when I'm in the Lightroom app it says that it can't support edits to DNG photos that have either been uploaded from mobile or updated on the web platform.  For these photos the app says "This photo was edited in a newer version of Lightroom.  Editting it further without updating Lightroom will cause incompatible edits to be lost."  My Lightroom was purchased on the app store and is part of a payment plan where I pay every month.  How can I get Lightroom to update if Creative Cloud and the ap store say its up to date? (This system info says the Lightroom version is 5.5 and I really don't think that is the most recent).

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iOS: iPhone , macOS , Web

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Community Expert ,
Jan 13, 2024 Jan 13, 2024

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The version of Lightroom is limited by the version of your OS. If you run an old version of MacOS, then your current Lightroom version could indeed be the last available update for your computer, but still too old.

 

-- Johan W. Elzenga

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