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Where are my Presets in Lightroom Mobile?

New Here ,
Jun 16, 2021 Jun 16, 2021

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I got onto the mobile app and all of my presets were gone and only showing "profiles". I logged onto the online version and they were still missing. Can anyone help?

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Import and share, Mobile, Presets or profiles, Problem or error

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correct answers 4 Correct answers

Adobe Employee , Jun 16, 2021 Jun 16, 2021
The Presets and Profiles buttons moved locations on the Edit toolbar.  Presets is just in a different location.  And all your existing presets are still there -- the UI has changed a little, and next to the Premium presets tab, your existing presets can now be found under the Library tab.

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Adobe Employee , Jun 18, 2021 Jun 18, 2021
The Presets and Profiles buttons moved locations on the Edit toolbar. Tap Presets, and switch from Premium to the Library tab, and scroll down until you see User Presets--your presets should be there. All your existing presets should still exist, unless you deleted the free version of the Lightroom mobile app (the free app does not sync anything to cloud storage/backup).

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Adobe Employee , Jun 21, 2021 Jun 21, 2021
Since the UI was changed somewhat in the 6.3 version: 1. Presets and Profiles changes places 2. There are now two tabs in Presets: Premium/Library. Please check if it helps to tap on Library and scroll down to e.g. User Presets. Thanks, Ignacio

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Adobe Employee , Jun 28, 2021 Jun 28, 2021
The placement of the Presets button recently changed in Lightroom Mobile's Edit view.  If that change is not the reason you cannot find your Presets, please read through the advice here: https://helpx.adobe.com/lightroom-cc/using/lost-photos-presets-lightroom-mobile.html 

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Adobe Employee ,
Jun 16, 2021 Jun 16, 2021

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The Presets and Profiles buttons moved locations on the Edit toolbar.  Presets is just in a different location.  And all your existing presets are still there -- the UI has changed a little, and next to the Premium presets tab, your existing presets can now be found under the Library tab.

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New Here ,
Jun 17, 2021 Jun 17, 2021

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Hi Charlie!

Could you please show on screenshot where can we find our presets, which have been gone after update? I have got only app light room version and from yesterday I cannot see my custom presets.. Unfortunatelly, no back up has been made 😞

 

Thank you,

Klaudia

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New Here ,
Jun 17, 2021 Jun 17, 2021

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I got this Charlie! No need to answer 🙂 

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Mine are gone also! When I hit library...

nothing! No presets...

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Adobe Employee ,
Jul 13, 2021 Jul 13, 2021

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LATEST

@Tracey5FFC 

Is it possible you are using the free version of Lightroom and you deleted/re-installed the app?  The free app doesn't sync your images and presets to Lightroom cloud storage, so when the app is deleted the files that exist only inside the app (and not also Lightroom cloud storage) are also deleted.

 

If this is what happened, the only recovery possible is to restore a backup onto your device from when your device still had the presets and other content that are now missing.

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New Here ,
Jul 01, 2021 Jul 01, 2021

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All of my presets have disappeared off my lighroom app? I'm not sure how to fix it and I've paid money for them. Can someone help me get them back ? Please. 

 

 

{Thread title edited by moderator}

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Adobe Employee ,
Jul 01, 2021 Jul 01, 2021

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Hi,

 

We're sorry about the trouble due to the missing presets in Lightroom mobile. Would you mind sharing the version of Lightroom mobile you're using along with some details about the device you're using it on?

 

If you have updated to the latest version & you're not able to locate the option for User Presets in the latest version of Lightroom mobile, then the option has been moved. Please go to Presets, then Select Library & scroll down to find the User Presets.

 

Let us know if it helps!

Regards,

Nikunj

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New Here ,
Jul 11, 2021 Jul 11, 2021

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I have purchased so many presets. I just went into Lightroom and they are gone. It looks like something happened and the preset option is in a different order too. Did I miss something?!? I can't find any of my presets 

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New Here ,
Jun 17, 2021 Jun 17, 2021

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I too realized this yesterday; however, none of my presets are under the Library tab as explained. How can I fix this?

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New Here ,
Jun 14, 2021 Jun 14, 2021

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I had a subscription that wasn't related to presets and now I am not paying for the subscription because I don't need it but all my presets just disappeared and are gone now. What can I do???

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I just got into Lightroom to start editing a photo and all of the presets I paid for and downloaded are gone! I went to every option to see if they were moved and none can be found! I spent a lot on those presets ! Please tell me this can be fixed...

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New Here ,
Jun 17, 2021 Jun 17, 2021

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Same for me! Have you figured out how to restore them yet????? 

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Community Beginner ,
Jun 17, 2021 Jun 17, 2021

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I’m still waiting to hear back from someone I still have no idea what had happened!

Sent from my iPhone

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New Here ,
Jun 17, 2021 Jun 17, 2021

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Same thing here and I'm flipping out. 

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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Same here. 😭 But whyyyyy?

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New Here ,
Jun 18, 2021 Jun 18, 2021

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Same to me... what happened does anybody had this before and solved it?

I spent a lot of time and money for mine...

like anybody here!!!!!

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New Here ,
Jun 18, 2021 Jun 18, 2021

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Mine are gone as well. Did you get an answer?? 

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Community Beginner ,
Jun 18, 2021 Jun 18, 2021

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The presets have now reappeared! Go to the preset option and scroll all the
way day and it will say user presets!! Woo Hoo!!

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New Here ,
Jun 28, 2021 Jun 28, 2021

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Where is preset option? 

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New Here ,
Jun 18, 2021 Jun 18, 2021

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I found mine! Go to presets, library, and then scroll to the bottom. It's under User Presets 

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New Here ,
Jun 18, 2021 Jun 18, 2021

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Same 😞 so sad, all pictures and presets are gone.. and I don't have the "preset" anymore to import them again ...

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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The Presets and Profiles buttons moved locations on the Edit toolbar.

Tap Presets, and switch from Premium to the Library tab, and scroll down until you see User Presets--your presets should be there.

All your existing presets should still exist, unless you deleted the free version of the Lightroom mobile app (the free app does not sync anything to cloud storage/backup).

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New Here ,
Jun 19, 2021 Jun 19, 2021

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I don't have the user presets.

I deleted Lightroom and reloaded it because I thought it was just an error. and now all presets I payed for are gone.. 

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New Here ,
Jun 19, 2021 Jun 19, 2021

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