Where are my Presets in Lightroom Mobile?

[defaultyafgbun7s7kw]

I got onto the mobile app and all of my presets were gone and only showing "profiles". I logged onto the online version and they were still missing. Can anyone help?

[Charlie.D · Accepted solution]

The Presets and Profiles buttons moved locations on the Edit toolbar.  Presets is just in a different location.  And all your existing presets are still there -- the UI has changed a little, and next to the Premium presets tab, your existing presets can now be found under the Library tab.

[defaulteblxyymu5dgo]

Hi Charlie!

Could you please show on screenshot where can we find our presets, which have been gone after update? I have got only app light room version and from yesterday I cannot see my custom presets.. Unfortunatelly, no back up has been made 😞

Thank you,

Klaudia

[defaulteblxyymu5dgo]

I got this Charlie! No need to answer 🙂 

[Tracey5FFC]

Mine are gone also! When I hit library...

nothing! No presets...

[Charlie.D]

@Tracey5FFC 

Is it possible you are using the free version of Lightroom and you deleted/re-installed the app?  The free app doesn't sync your images and presets to Lightroom cloud storage, so when the app is deleted the files that exist only inside the app (and not also Lightroom cloud storage) are also deleted.

If this is what happened, the only recovery possible is to restore a backup onto your device from when your device still had the presets and other content that are now missing.

[defaultk0937qxpgm6m]

All of my presets have disappeared off my lighroom app? I'm not sure how to fix it and I've paid money for them. Can someone help me get them back ? Please. 

{Thread title edited by moderator}

[nikunj.m]

Hi,

We're sorry about the trouble due to the missing presets in Lightroom mobile. Would you mind sharing the version of Lightroom mobile you're using along with some details about the device you're using it on?

If you have updated to the latest version & you're not able to locate the option for User Presets in the latest version of Lightroom mobile, then the option has been moved. Please go to Presets, then Select Library & scroll down to find the User Presets.

Let us know if it helps!

Regards,

Nikunj

[nikunj.m]

Hi,

We're sorry about the trouble due to the missing presets in Lightroom mobile. Would you mind sharing the version of Lightroom mobile you're using along with some details about the device you're using it on?

If you have updated to the latest version & you're not able to locate the option for User Presets in the latest version of Lightroom mobile, then the option has been moved. Please go to Presets, then Select Library & scroll down to find the User Presets.

Let us know if it helps!

Regards,

Nikunj

[defaultvlo667bd7j10]

I have purchased so many presets. I just went into Lightroom and they are gone. It looks like something happened and the preset option is in a different order too. Did I miss something?!? I can't find any of my presets 

[Tara.D]

I too realized this yesterday; however, none of my presets are under the Library tab as explained. How can I fix this?

[Taisia5FA9]

I had a subscription that wasn't related to presets and now I am not paying for the subscription because I don't need it but all my presets just disappeared and are gone now. What can I do???

[Courteney5C35]

I just got into Lightroom to start editing a photo and all of the presets I paid for and downloaded are gone! I went to every option to see if they were moved and none can be found! I spent a lot on those presets ! Please tell me this can be fixed...

[Kindra5FF4]

Same for me! Have you figured out how to restore them yet????? 

[Courteney5C35]

I’m still waiting to hear back from someone I still have no idea what had happened!

Sent from my iPhone

[launa5D95]

Same thing here and I'm flipping out. 

[sonic98BC]

Same here. 😭 But whyyyyy?

[melania98A4]

Same to me... what happened does anybody had this before and solved it?

I spent a lot of time and money for mine...

like anybody here!!!!!

[Brooke5EF8]

Mine are gone as well. Did you get an answer?? 

[Courteney5C35]

The presets have now reappeared! Go to the preset option and scroll all the
way day and it will say user presets!! Woo Hoo!!

[Tracey5FFC]

Where is preset option? 

[Brooke5EF8]

I found mine! Go to presets, library, and then scroll to the bottom. It's under User Presets 

[defaulta93ued23blle]

Same 😞 so sad, all pictures and presets are gone.. and I don't have the "preset" anymore to import them again ...

[Charlie.D · Accepted solution]

The Presets and Profiles buttons moved locations on the Edit toolbar.

Tap Presets, and switch from Premium to the Library tab, and scroll down until you see User Presets--your presets should be there.

All your existing presets should still exist, unless you deleted the free version of the Lightroom mobile app (the free app does not sync anything to cloud storage/backup).

[defaulta93ued23blle]

I don't have the user presets.

I deleted Lightroom and reloaded it because I thought it was just an error. and now all presets I payed for are gone..