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Android app does not show thumbnail previews. Nobody in Adobe cares to fix this issue!!! SAD :-(

New Here ,
Jun 17, 2020

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Hello,

I am tring to get the attention of the developers to fix this strange problem which makes the android app basically USELESS!

 

Even after updating to the latest version of the app.. the thumbnail previews are not working. All I see is the empty boxes. How am I going to select photos without seeing what it is.

The screenshot of th error has been attached.

Please somebody get the attention of the developers to fix this.. I am suffering for a long time and nobody cares to fix in this forum. 

Phone: Samsung A51
Android 10, latest security patch.

 

Steps I tried and failed:

1) Clear cache and storage,
2) Reinstall the app (The preview works only for the first time)


Nothing works!.. Please help I have payed my hard-earned money for lightroom and it simply not working.! Photos are my life!

Help!!!

TOPICS
Android, Bug, Crash or freeze, Download and install, Import and share, Performance, Problem or error, Sync

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Android app does not show thumbnail previews. Nobody in Adobe cares to fix this issue!!! SAD :-(

New Here ,
Jun 17, 2020

Copy link to clipboard

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Hello,

I am tring to get the attention of the developers to fix this strange problem which makes the android app basically USELESS!

 

Even after updating to the latest version of the app.. the thumbnail previews are not working. All I see is the empty boxes. How am I going to select photos without seeing what it is.

The screenshot of th error has been attached.

Please somebody get the attention of the developers to fix this.. I am suffering for a long time and nobody cares to fix in this forum. 

Phone: Samsung A51
Android 10, latest security patch.

 

Steps I tried and failed:

1) Clear cache and storage,
2) Reinstall the app (The preview works only for the first time)


Nothing works!.. Please help I have payed my hard-earned money for lightroom and it simply not working.! Photos are my life!

Help!!!

TOPICS
Android, Bug, Crash or freeze, Download and install, Import and share, Performance, Problem or error, Sync

Views

60

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 17, 2020 0
vigwaran LATEST
New Here ,
Jun 23, 2020

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still no response? Very bad adobe support

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Jun 23, 2020 0