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Edits not syncing properly to mobile

Community Beginner ,
May 18, 2020

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So to be clear all the photos btwn my iPad and mobile sync perfectly. No problems there. If I edit the photo on my iPad and then I'm out and about looking at my mobile app, the thumbnail shows the edit, but when I click on it, it loads and then reverts back to the original photo somehow. It does this for most of my pictures now. It was working fine when I first paid for the app, and now 2wks later this is a consistent problem. I've contacted and spoke w someone about it but nothing is working. Has this happened to other people? It makes me want to cancel my membership but I like the program and really don't want to do that! Does anyone have any ideas about this? 

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Problem or error, Sync

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Edits not syncing properly to mobile

Community Beginner ,
May 18, 2020

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So to be clear all the photos btwn my iPad and mobile sync perfectly. No problems there. If I edit the photo on my iPad and then I'm out and about looking at my mobile app, the thumbnail shows the edit, but when I click on it, it loads and then reverts back to the original photo somehow. It does this for most of my pictures now. It was working fine when I first paid for the app, and now 2wks later this is a consistent problem. I've contacted and spoke w someone about it but nothing is working. Has this happened to other people? It makes me want to cancel my membership but I like the program and really don't want to do that! Does anyone have any ideas about this? 

Topics

Problem or error, Sync

Views

196

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
May 18, 2020

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Hi same kind of problem with me. My problem is syncing with mobile and lightroom CC. Taking longer to sync. After that another problem emerge. Can't export my editing photo to camera roll or files. 

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