Highlighted

Lightroom Mobile Premium (For iPad) not working

New Here ,
Oct 22, 2019

Copy link to clipboard

Copied

Hi, I've been subscribing to Lightroom mobile for few month and it works pretty well. The thing is this month I just missed and subscription payment and tries to renew my package. But then, Apple won't let me pay the subscription fee because it marks my subscription as a "Free Trial" and the premium feature still doesn't work. If you have any suggestions, please help me. Thank you.

Views

42

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom Mobile Premium (For iPad) not working

New Here ,
Oct 22, 2019

Copy link to clipboard

Copied

Hi, I've been subscribing to Lightroom mobile for few month and it works pretty well. The thing is this month I just missed and subscription payment and tries to renew my package. But then, Apple won't let me pay the subscription fee because it marks my subscription as a "Free Trial" and the premium feature still doesn't work. If you have any suggestions, please help me. Thank you.

Views

43

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 22, 2019 1
Adobe Employee ,
Oct 23, 2019

Copy link to clipboard

Copied

Hi there,

 

Sorry that the Premium feature in Lightroom are not working as your Apple account is somehow showing it as free trial.

 

Could you please take a look at this article https://helpx.adobe.com/in/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html and let us know if that helps?

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 23, 2019 0