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Save to camera roll issue?

New Here ,
Jun 04, 2019

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When trying to Save image to Camera Roll I receive a message that says :

Image size

Small

Maximum available 2048px

My only option is to press Cancel and the image isn’t saved.

Regardless of where I try to save the image, this message comes up.

Any suggestions please?

Adobe Community Professional
Correct answer by selondon | Adobe Community Professional

Hi,

If you tap on one of the image size options this should then save to the Camera Roll. Is this not happening?

Can you tell us which version of Lightroom and what device are you using? This may help other pinpoint the issue.

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Save to camera roll issue?

New Here ,
Jun 04, 2019

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When trying to Save image to Camera Roll I receive a message that says :

Image size

Small

Maximum available 2048px

My only option is to press Cancel and the image isn’t saved.

Regardless of where I try to save the image, this message comes up.

Any suggestions please?

Adobe Community Professional
Correct answer by selondon | Adobe Community Professional

Hi,

If you tap on one of the image size options this should then save to the Camera Roll. Is this not happening?

Can you tell us which version of Lightroom and what device are you using? This may help other pinpoint the issue.

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Adobe Community Professional ,
Jun 05, 2019

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Hi,

If you tap on one of the image size options this should then save to the Camera Roll. Is this not happening?

Can you tell us which version of Lightroom and what device are you using? This may help other pinpoint the issue.

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New Here ,
Jun 05, 2019

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Hi

Please see attached screen shot as this pops up every time I try to share or save.

My version of Lightroom CC is 2.2.

--

Claire Inchbold

Mobile [details deleted]

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New Here ,
Jun 05, 2019

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Lightroom.PNG

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New Here ,
Jun 05, 2019

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I have an iPhone XS

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Adobe Community Professional ,
Jun 05, 2019

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Hi Claire,

What happens when you tap on either Small or Maximum though?

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New Here ,
Jun 05, 2019

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Oh my goodness! I just saved it! I thought the only option was to Cancel! As I hadn’t tapped on the Small or Maximum.  Thank you so much. I am now up & running. Seems like the most stupid question now, but I appreciate your help.

Thank you

--

Claire Inchbold

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