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Syncing photos taken with the Android phone LR app to LR Classic desktop

Explorer ,
Jul 23, 2020 Jul 23, 2020

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I am using the LR Mobile app on my Android phone. Until recently everything was working perfectly. Since the last update to the Android app on July 10 photos I have taken with my LR app camera continue to sync to my Adobe Cloud account but they do not get synced to my desktop LR Classic as they did previously. Photos I take with the native Android Camera app do sync to both Adobe Cloud and to my desktop LR Classic. 

 

Is anyone else having this problem and can anyone help me with a solution?

Thanks in anticipation.

 

 

 

 

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Community Expert ,
Jul 23, 2020 Jul 23, 2020

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The best place to  report possible bugs is on the following forum, which is monitored by the engineering team:
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_mobile

 

I've seen another thread on this forum that may have been referring to this also.... it's a strange one though.

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New Here ,
Jul 23, 2020 Jul 23, 2020

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I'm having the same problem. Any new photos from the Lightroom Mobile Camera don't sync all of the way to Classic... they get hung up in a permanent "Downloading" state. And yet they appear fine in LR CC and LR Web.

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Explorer ,
Jul 24, 2020 Jul 24, 2020

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Something similar is happening to me also. Since the update any photos sent to me via WhatsApp for example don't get synched whereas they did before. Anything I take with my mobile camera seems to work fine.

 

I'll follow the link in this thread to report this.

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