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Context menu is not visable after selecting File or Edit menu

New Here ,
May 06, 2020

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Working in LR I am repetedly seeing this issue where on selecting files to delete for instance, a box appears to confirm deletion but without the visible Yes or No. Likewise if I click on File or Edit from the menu bar, I can see an outline of the box but no content.  Switching to a web browser, the context menu functionality is also lost. This issue only happens when LR is open, I do not get the issue just working with a browser.

Logging off my windows session and then logging back in restores the functionality until I start using LR again.

 

Lightroom version: 3.2.1 [ 20200403-1047-0e59df2 ] (Apr 3 2020)
NGL Version: 1.14.0.16
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Computer model: Gigabyte Technology Co., Ltd. B450M DS3H / AMD Ryzen 5 2600 Six-Core Processor
Logical processor count: 12
Processor speed: 3.3 GHz
Built-in memory: 16332.5 MB
Real memory available to Lightroom: 16332.5 MB
Real memory used by Lightroom: 1202.8 MB (7.3%)
Virtual memory used by Lightroom: 1640.3 MB
Memory cache size: 1079.3 MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 712MB / 8166MB (8%)
Camera Raw real memory: 713MB / 16332MB (4%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: Unknown
Graphics Processor Detail: loaded: No, supported: No, compute: No, init: I1_Failed, hard: fail_no_gpu2, soft: not_checked, wl: No, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Steve\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Steve\AppData\Local\Adobe\Lightroom CC

 

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Context menu is not visable after selecting File or Edit menu

New Here ,
May 06, 2020

Copy link to clipboard

Copied

Working in LR I am repetedly seeing this issue where on selecting files to delete for instance, a box appears to confirm deletion but without the visible Yes or No. Likewise if I click on File or Edit from the menu bar, I can see an outline of the box but no content.  Switching to a web browser, the context menu functionality is also lost. This issue only happens when LR is open, I do not get the issue just working with a browser.

Logging off my windows session and then logging back in restores the functionality until I start using LR again.

 

Lightroom version: 3.2.1 [ 20200403-1047-0e59df2 ] (Apr 3 2020)
NGL Version: 1.14.0.16
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Computer model: Gigabyte Technology Co., Ltd. B450M DS3H / AMD Ryzen 5 2600 Six-Core Processor
Logical processor count: 12
Processor speed: 3.3 GHz
Built-in memory: 16332.5 MB
Real memory available to Lightroom: 16332.5 MB
Real memory used by Lightroom: 1202.8 MB (7.3%)
Virtual memory used by Lightroom: 1640.3 MB
Memory cache size: 1079.3 MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 712MB / 8166MB (8%)
Camera Raw real memory: 713MB / 16332MB (4%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: Unknown
Graphics Processor Detail: loaded: No, supported: No, compute: No, init: I1_Failed, hard: fail_no_gpu2, soft: not_checked, wl: No, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Steve\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Steve\AppData\Local\Adobe\Lightroom CC

 

Topics

Problem or error

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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