Context menu is not visable after selecting File or Edit menu

New Here ,
May 06, 2020 May 06, 2020

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Working in LR I am repetedly seeing this issue where on selecting files to delete for instance, a box appears to confirm deletion but without the visible Yes or No. Likewise if I click on File or Edit from the menu bar, I can see an outline of the box but no content.  Switching to a web browser, the context menu functionality is also lost. This issue only happens when LR is open, I do not get the issue just working with a browser.

Logging off my windows session and then logging back in restores the functionality until I start using LR again.


Lightroom version: 3.2.1 [ 20200403-1047-0e59df2 ] (Apr 3 2020)
NGL Version:
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Computer model: Gigabyte Technology Co., Ltd. B450M DS3H / AMD Ryzen 5 2600 Six-Core Processor
Logical processor count: 12
Processor speed: 3.3 GHz
Built-in memory: 16332.5 MB
Real memory available to Lightroom: 16332.5 MB
Real memory used by Lightroom: 1202.8 MB (7.3%)
Virtual memory used by Lightroom: 1640.3 MB
Memory cache size: 1079.3 MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 712MB / 8166MB (8%)
Camera Raw real memory: 713MB / 16332MB (4%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: Unknown
Graphics Processor Detail: loaded: No, supported: No, compute: No, init: I1_Failed, hard: fail_no_gpu2, soft: not_checked, wl: No, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\Steve\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\Steve\AppData\Local\Adobe\Lightroom CC


Problem or error








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