Copy link to clipboard
Copied
OS: Android
LR version: V5.1
I think I have removed preview cache of LR, and now all the images are showing as a blank gray thumbnail, but once I touch that gray thumbnail it gives me the correct image as expected
Question is how do I get the old thumbnails which is missing at the moment?
PS, but once I import new image
it gives me the correct thumbnail for the new image
Thank you
Copy link to clipboard
Copied
Try logging out of the Lightroom app then log back in. If that doesn't work you can delete and reinstall the app.
Copy link to clipboard
Copied
Thank you
And logging out and then loggin in doesn't seems to be solve the issue
What would happen to my LR images if I uninstall and install the application again, I don't have the backups
Thanks
Copy link to clipboard
Copied
Do you have a paid subscription? If so your images are in the cloud, not on your device. Deleting the app will not delete the photos. You can log into your account at lightroom.adobe.com to see your photos in the cloud. Anything you see there won't get deleted if you remove the app, and then reinstall it.