• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I didn't realize my photos didn't sync. Can I get them back?

New Here ,
Jan 21, 2021 Jan 21, 2021

Copy link to clipboard

Copied

I was working with my photos in Lightroom on one computer. I had to stop using that computer and use a different one. When I downloaded Lightroom to that computer it was only able to find 26 of 2040 images. In the online version of Lightroom I am seeing this:

defaulty8g1653wdqsw_0-1611284597033.png

I do not have access to the computer it is telling me to open Lightroom on. Are my files gone forever or is there a way to get them back?

Views

182

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 21, 2021 Jan 21, 2021

Copy link to clipboard

Copied

Log into Lightroom on the web at lightroom.adobe.com. If you don't see the photos there, then they never uploaded to the cloud. There is no way to get them back without going back to the original files, on the other computer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

LATEST

Is there a way to get the preview images even if I can't get the originals. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines