Since my most recent updates (to versions 4.2 and 10 respectively) as well as an update to Windows (Windows 10 Version 20H2 for x64-based Systems), neither version of Lightroom is working on my computer. The application opens, but as soon as I attempt any action within the application they stop responding and freeze up. Any help?
Adobe Community Professional, Mar 25, 2021Mar 25, 2021
WobertC • Adobe Community Professional, Mar 25, 2021Mar 25, 2021
Still awaiting an answer?
My suggestion would be- (although time consuming!)
1) Backup your LrC Catalog.
2) Un-install Lr and LrC from the Creative Cloud Desktop App
3) Run the Adobe Creative Cloud Cleaner App Cleaner Tool Creative Cloud
4) Re-install CC Desktop App
5) Re-install Lr & LrC (& Ps?)