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Presets not showing up in mobile Lightroom cc app

Community Beginner ,
Dec 17, 2018

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I'm experiencing the same issue.

I have followed the steps in: Syncing Profiles and Presets from Lightroom Classic to Lightroom CC Mobile « Julieanne Kost's Blog

This was now 7 days ago. I don't think it's a matter of syncing. It says that everything is fully synced.

My presets are visible in the Dekstop Lightroom CC. Check it out:

Screen Shot 2018-12-18 at 5.00.22 pm.png

These presets, however, are not showing up in the mobile Lightroom CC app (under the same login details). See here what it looks like:

IMG_DE0847F1C292-1.jpeg

The only thing that is showing up in my mobile app are the 'user presets', the ones that I've manually created in the mobile app.

[branched ussnorway]:

Any advice here?

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Presets not showing up in mobile Lightroom cc app

Community Beginner ,
Dec 17, 2018

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I'm experiencing the same issue.

I have followed the steps in: Syncing Profiles and Presets from Lightroom Classic to Lightroom CC Mobile « Julieanne Kost's Blog

This was now 7 days ago. I don't think it's a matter of syncing. It says that everything is fully synced.

My presets are visible in the Dekstop Lightroom CC. Check it out:

Screen Shot 2018-12-18 at 5.00.22 pm.png

These presets, however, are not showing up in the mobile Lightroom CC app (under the same login details). See here what it looks like:

IMG_DE0847F1C292-1.jpeg

The only thing that is showing up in my mobile app are the 'user presets', the ones that I've manually created in the mobile app.

[branched ussnorway]:

Any advice here?

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Adobe Employee ,
Dec 19, 2018

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Hi there,

Sorry to hear that, however, presets do not sync from Lightroom Classic CC to Lightroom CC for mobile, but they do sync between Lightroom CC desktop and Lightroom CC for mobile.


Regards,
Sahil

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Community Beginner ,
Dec 26, 2018

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That's what I'm writing, Sahil. In that blog I refer to, it is explained I should sync from Lightroom CC desktop to Lightroom CC for mobile. Therefore, I've followed these steps and the first screenshot shows the presets in Lightroom CC desktop, the second screenshot shows the lightroom CC for mobile (where they are missing).

Please explain how this is possible and how I can get them on the Lightroom CC for mobile as well.

Kind regards,

Yannick

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Community Beginner ,
Jan 06, 2019

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Did you ever find a solution? I almost think importing the LR Classic presets completely screwed up the LR CC/Mobile/Web syncing. I've tried creating completely new presets with no luck either.

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Explorer ,
Jan 15, 2019

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I am having the same issue. Coincidentally with the same Peter McKinnon 2017 preset pack and with a few other packs by Sawyer Hartman. I have loaded the presets through the desktop version and all the presets are showing up in that version but when I go to the iPad and iPhone version 1 preset from each pack does not show up. It is a black and white 1 from each pack. No idea why. There must be some kind of bug or something. Any1 have any fixes?

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Community Beginner ,
Jan 15, 2019

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I have not been able to really test this, but try making a new preset in a *new* folder outside of "user presets" or whatever the default is.  Mine started to sync after that. But i haven't had time to really delve into it and replicate/make new presets.

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New Here ,
Feb 04, 2019

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Hi, I'm actually having the exact same issue. I have Lightroom CC Desktop (Cloud based) and have imported my presets. I've waited almost a week now and they still have not synced over to my mobile LR. I'm so frustrated! Is there anyone I can call about this issue? I've actually had several friends come to me with the same problem! And they are trying with completely different presets, so I'm guessing it is an adobe issue. HELP!

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Community Beginner ,
Feb 26, 2019

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Hi, still haven't found a solution. I'm still keen to get a solution though. Hopefully someone can solve the mystery? Seems like more people experience this problem.

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New Here ,
Dec 11, 2019

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Hi, I'm having the same issue what is the thread for? Really hoping Adobe can solve this. Is this thread just to complain about the same issue?

 

Just like everyone else mentions I used Lightroom CC Desktop and imported my presets. It's been a week now and they still haven't synced over to my LR mobile. Why do i have to buy a subscription to for Lightroom when it doesn't work.... Get on it and fix it. 

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New Here ,
Jul 17, 2020

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Hey, not sure if you guys found a solution yet, but for me unninstaling and installing again the mobile app worked!

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