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Presets went away when I upgraded my account

New Here ,
Nov 27, 2020 Nov 27, 2020

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Anyone know how to get my presets back after upgrading my account? It took me forever to get them all on there in the first place, and I don't want to do that all over again. 

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Community Expert ,
Nov 27, 2020 Nov 27, 2020

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Assume that you were using a trial version of the Desktop or Mobile, or the free Mobile version?

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