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Dear Muse community,
Ever since the first time I updated my website with Adobe Muse 2018 I've been getting error messages before loading every page (even after emptying cache).
I've been using Adobe Muse to create my portfolio website for two years. Until the latest update, I haven't encountered problems I could't fix myself. Now, after updating to Adobe Muse 2018 and after updating my website, I'm also having problems with what seems to be the width of the pages in mobile (See attachment).
I regularly use the Gallery Connect plugin from Muse-themes.com on several pages. I've read through discussions on this forum that there seems to be an issue (bug) with several widgets since the update of Adobe Muse 2018. I have placed their helper widget on my main master page. The problems haven't resolved. Because the problems also occur on pages that don't have the Gallery Connect widget (Homepage, About), I don't believe the issue lies within its settings.
I spent quite some time figuring out the problem but I'm out of ideas and I could really appreciate it if someone with more experience could take the time to review my problems.
The current state of the website: http://jesperkrijgsman.com
Thanks in advance.
Thanks again for the reply Günther.
I found out that even with only a single line of text as footer element the issue was there.
After assigning all footer elements as non-footer elements (unchecking footer element box) the issue was resolved.
Now, even the footer gallery seems to be working fine.
Could be an issue with the .muse file, but I'd rather fix the website with this method than start from scratch.
Thanks for the help.
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Please share a .muse file, which we can inspect.
You may follow these instructions for sharing the file: https://forums.adobe.com/docs/DOC-8652
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Thanks for the reply Günther,
I've prepared a reduced version of my Muse website:
https://shared-assets.adobe.com/link/633622c9-1b6e-4701-7ba9-71e1763e56df
Several pages remain that have the issue on mobile (when testing with Google Chrome or Safari (desktop) there is no issue. However, in mobile (iPhone + iPad the issue remains). I have deleted all the breakpoints and added them again over the last couple of days. Still, as I notice with my current uploaded website, the issue remains.
I hope you can have a look and find what might be the issue.
Thanks very much in advance
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Puh, this is a really stubborn „multi-causal“ glitch!
Your .muse document is converted from former Muse versions, and I suppose, that the file is (slightly) damaged – maybe by conversion issues.
First the glitches, I found:
–> I corrected these issues, and in spite of this, the page can be shifted vertically at some breakpoints.
But fixing these issues doesn’t prevent, that the page can be shifted horizontally at some breakpoints.
There a two ways to fix this „shifting issue“:
Here the small sample file, based on the original .muse file, showing the issues quite clearly:
https://www.dropbox.com/s/srd3wgkn108w31z/Jesper.zip?dl=0
Please preview in browser an see, if the page shifts vertically (–> It does.)
Now delete the composition menu and try again (–> The page doesn’t shift any more.)
Restore the composition menu again and delete the footer text box. (The page doesn’t shift too.)
ankushr40215001, unfortunately I have to invite you again, to have a closer look at the sample file!
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Thank you for your help Günther,
I deleted the composition based menu and placed to one you sent me in there and edited it.
Some problems have resolved but on the pages with the artworks the issue remains. I have reduced the website once more with only the artwork page. The issue is visible in every width now (in my main browser safari and on mobile). I really hope you can help once more.
The current state of the website: http://jesperkrijgsman.com
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I don’t have the time to investigate this issue in depth again, but if you delete the 3rd party „Gallery Connect" widget, all works as expected.
This may (or may not) indicate, that this widget is the culprit. You can test this, if you
Would be fine, if you report us back.
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Thanks again for the reply Günther.
I found out that even with only a single line of text as footer element the issue was there.
After assigning all footer elements as non-footer elements (unchecking footer element box) the issue was resolved.
Now, even the footer gallery seems to be working fine.
Could be an issue with the .muse file, but I'd rather fix the website with this method than start from scratch.
Thanks for the help.